Frequently Asked Questions
From iRO Wiki
Contents |
General F.A.Q.
Q: What is Ragnarok Online?
- See the Introduction to Ragnarok Online for details.
Q: Where can I get the game?
- International Ragnarok Online currently has an official RO website where the program is available for download. The wiki also has links to iW hosted clients here.
Q: How can I sign up?
- Register at the official website. Also see: Account Creation
Q: Is there a Mac version of Ragnarok Online available?
- No. The Mac operating system will likely never be supported.
Q: Is there a monthly fee?
- The basic monthly fee is $12.00 USD a month using major credit/debit cards. There is also an hourly prepaid plan for $7.99 USD which expires after 30 hours of gameplay or 6 months, whichever comes first. Also see: Payment Method
Q: What if I don't have a credit/debit card?
- There are many other payment options as well, such as the following:
- 1. Pay-by-Cash which can accept payment by mail through cash, check, or money order. Keep in mind this method will take longer and also charges slightly more.
- 2. PayPal where the basic cost will stay the same.
Q: What is Sakray?
- Sakray is a test server giving twice the drop and experience rates as the main servers. It tests game updates so there is a risk of wipes (losing all your characters/items).
In-Game F.A.Q.
Q: How do I make a character?
- Simply select an empty box (you are given 9) and click on the Make button.
Q: What stats should I put for my starting character?
- Depending on a build this can be important so it's good to find out before creating the character.
Q: How do I move and attack?
- See Basic Game Control for details.
Q: My Novice's job level has stopped at level 10, why is that?
- At this point of the game, basic training is complete. The novice can become one of many classes that are available in the game. Also see: Classes
Q: What class is the best?
- Each class is different in its own way. Gravity attempts to make all classes equal.
Q: I'm level xx, where should I level?
- There are no general areas to level. However, politely asking an experienced player is a good starting point. Leveling areas depend on class, skills, stats, and gear. For information for some classes and builds, see Leveling Spots.
Q: How come this monster started attacking me even though I didn't attack him?
- That is an aggressive monster and will attack even when unprovoked. There are many types of monsters. See Monsters for more detail.
Q: How do I make a guild?
- See Guild System for details.
If there are terms you do not understand, please check the Glossary.
Troubleshooting F.A.Q.
Q: Why do I get "Failed to get 'xxx.rgz' or 'xxx.gpf'" when patching?
- This is either caused by a busy patch server or a previously failed patch. Wait a few minutes and then try again.
Q: Why do I experience lag when playing?
- A good connection between client and server depends on the internet service provider (ISP). With a good ISP, lag is minimal. Sometimes, it is the server that is bogged down. In this case, others will experience the lag as well. Frequently, lag problems are caused by problems with servers between the user and the Ragnarok Online server. Use of programs such as Tracert can help in determining what the source of the lag is. With some combinations of hardware and ISP, heavy uploads from other users on the connection will cause unacceptable lag - this would show up on a Tracert as high ping times at the first or second hop. In this case, performance can be improved by ensuring that nobody using the connection is using any peer-to-peer file sharing programs. Another possible cause of lag is the user's computer - this can be due to insufficient hardware for acceptable performance, other programs running in the background, or malware problems. In these cases performance can be improved by closing any other open programs, ensuring the computer is free of any malware, and playing with some of the graphics options (lightmap, fog, effects) disabled.
Q: My character is stuck. How do I become unstuck?
- If your character loads completely, and you are stuck in a location you cannot move from, using a Fly Wing or Butterfly Wing will fix the problem. Occasionally a character will become bugged and will not load completely (ex, items are not shown). Relogging will sometimes fix the problem, as will restarting and/or waiting several minutes. If the problem persists, re-install the program and re-patch. If that fails, contact a GM through the website.
Q: What is a Time Gap Error?
- It is an error caused by packet loss or extreme network latency (lag). It can sometimes be caused by incorrect network or BIOS settings, but most often is is simply a result of lag. It often occurs in the event of a prolonged "lag spike".
Q: What does the "cannot init D3D or GRF file has a problem!" error mean?
- It is an error dealing with graphics. Run the RO setup program, and verify that a graphics mode has been selected in the first option box. If there are no options available, compatible graphics drivers are not installed. Please verify that hardware requirements are fulfilled and drivers are up-to-date. Also, please be sure to have the latest version of DirectX installed. Running Windows in 16-bit color mode may also solve this problem.
Q: Help! I keep getting a "Failed to connect to server." message!
- This problem is usually caused by a faulty connection between client and game server. First, make sure the internet is accessible, and that any software firewalls are configured to allow RO to access the internet. If the problem persists, the server may be down, or there may be problems with a server between the user and the Ragnarok Online server. Try again later and check the server status with sites such as this. As a last resort, contact a GM through the website.
